Exchange Policy

We want you to be fully satisfied with your purchase. If you wish to exchange an item, please see the conditions below:

• Eligibility: Exchanges are accepted within 7 days of receiving your order.
  
  
• Condition: Items must be unworn, in their original packaging, and in perfect condition.
  
  
• Process: To initiate an exchange, please contact our customer service team at info@nourabjewelry.com within the 7-day period. Detailed instructions for the exchange will be provided.
  
  
• Shipping Costs: Customers are responsible for the shipping costs of the exchange.

Please note: Customized and personalized items are not eligible for exchange.

 

Refund Policy

• No Refunds: All purchases are final, and we do not offer refunds. If you have any questions about a product before purchasing, our customer service team will be happy to assist.

For further inquiries, please reach out to us at info@nourabjewelry.com